Privacy Policy
Last Updated: October 2025
This Privacy Policy describes how Harsh Taxi Service (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or use our website and taxi services.
1. Information We Collect
We collect personal and non-personal information to provide better service. This may include:
Personal details: Name, phone number, email address, pickup & drop details, etc.
Booking information: Travel date, destination, vehicle type, fare, payment status.
Device & technical data: IP address, browser type, and cookies to improve site performance.
2. How We Use Your Information
Your information is used for the following purposes:
To confirm and manage taxi bookings
To communicate regarding trips, fares, or support
To improve our website, routes, and customer experience
To comply with legal and regulatory obligations
3. Data Protection & Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Our systems use secure servers, limited access, and SSL encryption (where applicable).
4. Information Sharing
We do not sell or rent your personal data.
We may share limited information only with:
Our registered drivers or vendors — to fulfill your booking
Payment gateway providers — to process payments securely
Authorities — only when required by law or court order
5. Cookies & Website Tracking
Our website may use cookies or analytics tools to understand user behavior and improve performance.
You can choose to disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to external sites (e.g., Google Maps, payment pages).
We are not responsible for the privacy practices or content of those websites.
7. Data Retention
We retain booking and contact information only as long as necessary to provide our services or meet legal requirements.
8. Your Rights
You have the right to:
Request a copy or correction of your stored information
Withdraw consent or request deletion (where applicable)
Contact us for any privacy-related concerns
9. Contact Us
For questions about this Privacy Policy or data use, please contact us at:
Harsh Taxi Service
Dehradun, Uttarakhand, India
📞 +91-9258162042
📧 info@harshtaxiservice.in
